Bingo Plus App Privacy Policy for Filipino Players

1. Information We Collect From You

When you register for an account on bingo plus app, we collect personal information such as your full name, date of birth, email address, mobile number, and a username of your choice. We also collect your preferred payment details — such as your e-wallet account number or bank details — solely for the purpose of processing deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs. This technical data helps us detect unusual login patterns, prevent fraud, and ensure the platform runs smoothly on your mobile device. If you contact our support team, we retain records of that communication to help resolve your concern and improve our service quality. We do not collect sensitive personal information such as government-issued ID numbers unless you are required to complete identity verification under our responsible gaming or anti-fraud procedures. All information collected is limited to what is genuinely necessary to operate the platform and serve you as a Filipino member.

2. How We Use Your Personal Data

The personal data you provide is used primarily to create and manage your bingo plus app account, process your financial transactions in PHP, and deliver the sports betting and entertainment services you signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and, where you have opted in, to inform you about promotions available on the platform. Your technical and behavioural data is analysed to improve platform performance, personalise your experience, and identify any activity that may indicate fraud or a breach of our Terms and Conditions. We are required by applicable Philippine regulations to retain certain transaction records for a defined period, and we use your data to fulfil these legal obligations. We do not use your personal data to make fully automated decisions that have a significant legal or similarly serious effect on you without human review. Your data is never used for purposes that are incompatible with the reasons it was originally collected. If we ever need to use your data for a new purpose, we will inform you and, where required, seek your consent before doing so.

3. Who Do We Share Your Information With?

Bingo plus app does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every Filipino member. We share your data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers, all of whom are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. In cases where we are legally required to disclose information — for example, in response to a valid order from a Philippine regulatory authority or law enforcement agency — we will comply with that obligation. If bingo plus app undergoes a business restructuring or acquisition, your data may be transferred as part of that process, but only under the same privacy protections described in this policy. We do not share your data with other betting platforms, advertising networks, or data brokers. Any third party that receives your data is required to maintain confidentiality and use it only in accordance with our instructions. You can contact us at [email protected] if you have specific questions about who currently has access to your data.

4. How Long Do We Keep Your Data?

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records are kept for the minimum period required by applicable financial regulations, after which they are securely deleted or anonymised. If you request the closure of your account, we will begin the process of removing your personal data from our active systems, though some records may be retained for a limited period where required by law or for the resolution of any outstanding disputes. Data collected for fraud prevention purposes may be retained for longer periods where there is a legitimate security interest in doing so. We regularly review the data we hold and delete or anonymise information that is no longer necessary for the purposes for which it was collected. You will not be contacted for marketing purposes after your account has been closed, unless you have separately consented to receive such communications. If you have questions about specific retention periods, please reach out to our support team.

5. What Are Your Rights as a Filipino User?

As a user of bingo plus app based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of it in a readable format. You may also ask us to correct any inaccurate or incomplete information, and we will action such requests promptly. If you believe we are processing your data without a valid legal basis, you have the right to object to that processing or to request that we restrict it while your concern is being reviewed. Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. You have the right to request the deletion of your personal data, subject to our legal retention obligations. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay.

6. How Do We Protect Your Data?

Bingo plus app uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your login credentials and financial information are protected in transit. Our servers are hosted in secure data centres with access controls, monitoring, and regular security audits. We limit internal access to your personal data to only those staff members who genuinely need it to perform their role, and all such staff are trained on data protection responsibilities. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with applicable law. We strongly encourage you to use a strong, unique password for your bingo plus app account and to enable any additional security features available in your account settings. While we take every reasonable precaution, no system is completely immune to risk, and we encourage you to remain vigilant about your own account security.

7. Cookies and Tracking Technologies

Bingo plus app uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue to improve it. Essential cookies are necessary for the platform to function and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features Filipino players use most, how long sessions last, and where technical issues occur — this data is aggregated and does not identify you personally. We do not use third-party advertising cookies or share tracking data with ad networks. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your experience on the platform. By continuing to use bingo plus app after being informed of our cookie use, you consent to the use of cookies as described in this policy. If you have questions about specific cookies in use, please contact [email protected].